As a Monitoring and Maintenance (M&M) provider, we occasionally have customers calling us during a septic alarm. One of the first questions we will ask the customer is if they have silenced the alarm already. If you have a septic system that requires a panel, and all systems other than gravity require a panel, you're going to experience an alarm at some point during the lifetime of your system. We always want our customers to call us with septic alarms, as there could be a variety of things causing the alarm, however, it's important to know how to silence the alarm, especially if the alarm goes off in the middle of the night. Most panels will have a button on the front or the side that can be pushed to silence the alarm. Below we have a Nuwater panel, where you can see there are two alarm lights, a level alarm and a low air alarm. When an alarm goes off, the button can be pushed to slience the alarm. It's very important to note that silencing the alarm does not mean the alarm has been resolved. It simply means the noise will stop. Once you've silenced the alarm, please call our office at 360-698-8488 to discuss the next steps.
Please note that unless you have a Nuwater panel, your panel will look different than the one pictured. It's a good idea to take a look at your panel, and determine where the button to silence an alarm is located, before you experience an alarm.